Sample content. This page is a placeholder template included with the theme. It is provided for demonstration purposes only, is not legal advice, and must be reviewed (and customized for your business, jurisdiction and the data you actually collect) by a qualified professional before you rely on it for a live site.
Introduction
This Privacy Policy explains how [Your Company Name] ("we", "us", "our") collects, uses, and protects information when you visit our website, book an appointment, or purchase a product from our shop.
Information We Collect
- Account information: name, email address, and password when you register for an account.
- Booking information: the service, date, time, and team member you select when making an appointment.
- Order information: billing and shipping address, and the items you purchase.
- Payment information: processed directly by our payment providers (Stripe and/or PayPal) — we do not store your full card number on our servers.
- Communications: messages you send us through our contact form, and your email address if you subscribe to our newsletter.
How We Use Your Information
We use the information we collect to process bookings and orders, communicate with you about your appointments and purchases, respond to enquiries, send newsletters you've opted into, and improve our services.
Cookies
We use cookies to keep you signed in, remember items in your cart, and understand how visitors use our site. You can control cookies through your browser settings.
Payment Processing
Payments are handled by third-party payment processors (Stripe and/or PayPal). When you make a purchase, your payment details are sent directly to these providers under their own privacy policies and security standards — we never see or store your full card details.
Sharing Your Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as payment processors and email delivery services), or when required by law.
Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain uses of it. To make a request, please contact us using the details below.
Children's Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us via our contact page.